TERMS & CONDITIONS

Effective Date: 2 January 2024
Last Updated: 2 September 2026

Welcome to Eserv Consulting (“Eserv Consulting”, “we”, “us” or “our”).

Eserv Consulting is a recruitment, job-placement and career consultancy providing recruitment assistance, candidate sourcing, career counselling, job-search assistance, candidate screening, shortlisting and related services.

These Terms & Conditions (“Terms”) govern your access to and use of the Eserv Consulting website, eservconsulting.com (the “Website”), and any recruitment, career counselling or related services provided by Eserv Consulting.

By accessing the Website, registering with Eserv Consulting, submitting your CV/resume, applying for a job opportunity, requesting career counselling, communicating with us, or otherwise using our services, you acknowledge that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, you should not use the Website or our services.

1. About Eserv Consulting

Eserv Consulting provides recruitment and career-related services to candidates and employers.

Our services may include:

• Candidate registration and profile creation;

• Career counselling and career guidance;

• Resume/CV review and assistance;

• Job-search assistance;

• Identification and communication of suitable employment opportunities;

• Candidate sourcing and screening;

• Candidate shortlisting;

• Forwarding candidate profiles to prospective employers;

• Interview coordination;

• Recruitment and placement services for employers;

• Other recruitment, staffing and career-support services.

The nature and scope of services may vary depending upon the particular candidate, employer, vacancy and recruitment requirement.

2. No Job Guarantee

Eserv Consulting does not guarantee or promise any job, employment, interview, selection, offer letter, joining, salary, designation, promotion or continued employment.

Registration with Eserv Consulting or submission of a CV does not guarantee that a candidate will:

• Receive an interview;

• Be shortlisted;

• Be selected;

• Receive an offer letter;

• Join an employer;

• Receive a particular salary or designation; or

• Remain employed with any employer.

The final decision regarding recruitment and employment rests solely with the relevant employer.

Eserv Consulting does not control an employer's recruitment decisions, internal policies, hiring requirements, recruitment timelines or employment decisions.

3. No Candidate Fee for Job Guarantee or Placement

Eserv Consulting does not charge candidates any fee in consideration of providing, securing or guaranteeing employment.

Eserv Consulting does not provide or sell a “job guarantee”.

A candidate should not make any payment to any person claiming that such payment will guarantee:

• A job;

• An interview;

• Selection;

• An offer letter;

• Joining; or

• Employment with a particular company.

Eserv Consulting may charge employers, companies, recruitment clients or other business clients professional recruitment, placement, sourcing or related service fees under separate commercial arrangements.

Any fee paid by an employer to Eserv Consulting does not constitute a guarantee of employment to any candidate.

If you receive a communication from any person claiming to represent Eserv Consulting and demanding money in exchange for a guaranteed job, please contact us immediately through our official contact details.

4. Employer Recruitment Fees

Eserv Consulting may provide recruitment, candidate sourcing, screening, shortlisting, placement and related services to employers and other business clients.

Eserv Consulting may charge employers or recruitment clients professional, recruitment, placement, sourcing or other service fees pursuant to a separate commercial agreement, engagement letter, proposal, invoice or other mutually agreed arrangement.

The commercial relationship between Eserv Consulting and an employer may be governed by separate terms, including provisions concerning:

• Recruitment fees;

• Payment terms;

• Candidate replacement;

• Candidate introduction;

• Non-circumvention;

• Confidentiality;

• Taxes and applicable statutory charges; and

• Other commercial matters.

5. Career Counselling

Eserv Consulting may provide career counselling and career guidance based on information supplied by a candidate and the professional assessment of the relevant counsellor.

Career counselling is intended to provide guidance and assistance in relation to career choices, employment opportunities, resumes, interviews and related matters.

Career counselling does not constitute a guarantee of:

• Employment;

• Selection;

• Salary;

• Promotion;

• A particular employer;

• A particular career outcome; or

• Any other specific professional result.

Candidates remain responsible for their own educational, professional, career and employment decisions.

6. Candidate Information

Candidates may be required to provide information including:

• Name;

• Contact details;

• Email address;

• Telephone/mobile number;

• Educational qualifications;

• Professional qualifications;

• Employment history;

• Skills and experience;

• Resume/CV;

• Preferred job role;

• Preferred location;

• Salary expectations;

• Notice period;

• Career interests; and

• Other information reasonably required for recruitment purposes.

Candidates are responsible for ensuring that information supplied to Eserv Consulting is accurate, complete and up to date.

7. Accuracy and Authenticity of Information

By submitting information to Eserv Consulting, you represent that:

1. The information provided by you is true, accurate and complete;

2. You will not knowingly provide false or misleading information;

3. The CV/resume and documents submitted by you relate to you or are lawfully provided by you;

4. Your qualifications and employment history are accurately represented;

5. You will not impersonate another person; and

6. You will notify Eserv Consulting if any material information changes.

Eserv Consulting may discontinue recruitment assistance if information provided by a candidate is found to be false, misleading, fraudulent or materially incomplete.

8. Verification of Information

Where appropriate, Eserv Consulting or the relevant employer may verify information supplied by a candidate.

Verification may include educational qualifications, employment history, professional credentials, references, identity information or other information relevant to a recruitment process.

Eserv Consulting does not represent that every piece of information supplied by a candidate will necessarily be independently verified by us.

The candidate remains responsible for the authenticity and accuracy of the information provided.

9. Job Vacancies and Employment Opportunities

Job vacancies and employment opportunities may be received from employers, recruitment partners or other sources.

While Eserv Consulting may take reasonable steps to communicate relevant opportunities, we do not warrant that:

• Every vacancy will remain available;

• Every job listing will be completely accurate at all times;

• A particular employer will proceed with recruitment;

• A particular position will remain vacant;

• A particular salary or benefit will ultimately be offered;

• A candidate will be shortlisted; or

• A candidate will be selected.

Employers may modify, suspend or withdraw vacancies at any time.

10. Employer's Recruitment Decision

The final decision concerning recruitment, selection, compensation, employment terms, background verification, appointment and continuation of employment rests solely with the relevant employer.

Eserv Consulting cannot compel or require an employer to interview, select, appoint or retain any candidate.

11. Third-Party Employers and Recruitment Partners

Where Eserv Consulting shares a candidate's profile with a prospective employer or recruitment partner, the relevant employer or recruitment partner may independently communicate with the candidate and process information relating to the candidate in accordance with applicable law and its own policies.

Candidates should review the relevant employer's employment terms and privacy practices before accepting an employment offer or providing additional information directly to an employer.

12. Candidate Consent

By submitting your CV, registering with Eserv Consulting, applying for a job opportunity or otherwise providing your personal information, you acknowledge that your information may be processed for recruitment and career-related purposes in accordance with the Eserv Consulting Privacy Policy.

Where applicable law requires specific consent, Eserv Consulting will seek such consent in the manner required by applicable law.

13. Communications

By registering with Eserv Consulting or communicating with us, you may receive communications concerning:

• Job opportunities;

• Recruitment processes;

• Interview schedules;

• Career counselling;

• Candidate profile updates;

• Recruitment-related information;

• Administrative matters; and

• Other services requested by you.

Where applicable, you may opt out of promotional or non-essential communications.

You may continue to receive essential administrative or service-related communications where reasonably necessary.

14. Website Use

You agree to use the Website only for lawful purposes.

You must not:

• Submit false or fraudulent information;

• Use the Website for unlawful purposes;

• Attempt to gain unauthorised access to the Website or its systems;

• Interfere with Website security;

• Introduce viruses, malware or other harmful code;

• Scrape or reproduce Website content without permission;

• Impersonate another person;

• Use the Website to deceive, harass or harm another person; or

• Use information obtained through the Website for unlawful purposes.

15. Intellectual Property

Unless otherwise stated, all content appearing on the Website, including text, logos, trademarks, graphics, designs, layouts, photographs and other materials, is owned by or licensed to Eserv Consulting.

No part of the Website may be copied, reproduced, modified, distributed, republished or commercially exploited without our prior written permission, except where permitted by applicable law.

16. Third-Party Websites and Links

The Website may contain links to third-party websites, employer websites, job portals, social media platforms or other external resources.

Such links are provided for convenience.

Eserv Consulting does not control and is not responsible for the content, availability, security, privacy practices, policies or services of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

17. Disclaimer

To the maximum extent permitted by applicable law, Eserv Consulting does not warrant that:

• The Website will always be available or uninterrupted;

• Website information will always be complete or error-free;

• A particular vacancy will remain available;

• A candidate will receive an interview;

• A candidate will be selected;

• A candidate will receive an employment offer;

• A particular salary, designation or employment condition will be obtained; or

• Recruitment or career counselling services will result in any particular career outcome.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Eserv Consulting shall not be responsible for losses arising solely from:

• An employer's decision not to recruit a candidate;

• Cancellation or withdrawal of a vacancy;

• Changes to an employer's recruitment process;

• Rejection of a candidate;

• Failure of a candidate to attend an interview;

• Failure of an employer to issue or honour an employment offer;

• Changes in salary, designation, location or employment terms made by an employer;

• Termination of employment by an employer;

• Information independently provided by an employer or third party; or

• Events beyond Eserv Consulting's reasonable control.

Nothing in this clause excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.

19. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Eserv Consulting, its owners, employees, representatives and service providers against claims, losses, liabilities, damages and expenses arising from:

• False, fraudulent or misleading information supplied by you;

• Your unlawful use of the Website;

• Your violation of these Terms;

• Your violation of another person's rights; or

• Your misuse of information obtained through the Website.

20. Suspension or Termination

Eserv Consulting may suspend or discontinue access to its services where:

• False or fraudulent information has been provided;

• The services are being misused;

• There is unlawful conduct;

• These Terms have been violated;

• Continued service creates a legal, security or operational risk; or

• Such action is otherwise reasonably necessary.

Termination or suspension will not affect rights or obligations that accrued before termination.

21. Privacy Policy

Your use of the Website and our services is also governed by the Eserv Consulting Privacy Policy.

The Privacy Policy explains how we collect, use, store, disclose and protect personal information and forms an integral part of these Terms.

22. Changes to These Terms

Eserv Consulting may modify these Terms from time to time to reflect changes in our services, business practices, technology or applicable law.

The updated Terms will be published on the Website with a revised “Last Updated” date.

Your continued use of the Website or services after the updated Terms become effective constitutes acceptance of the revised Terms, subject to applicable law.

23. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, controversy or proceeding arising out of or relating to these Terms, the Website or the services provided by Eserv Consulting shall be subject to the exclusive jurisdiction of the competent courts at Delhi, India, subject to applicable law.

By accessing the Website or availing yourself of the services of Eserv Consulting, you agree to submit to the jurisdiction of the competent courts at Delhi, India, subject to applicable law.

24. Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms, together with the Eserv Consulting Privacy Policy and any other terms expressly incorporated by reference, constitute the understanding between you and Eserv Consulting regarding your use of the Website and services, subject to any separate written agreement entered into between Eserv Consulting and an employer, recruitment client or candidate.

26. Contact Us

For questions, complaints, requests or concerns relating to these Terms or our services, please contact:

Eserv Consulting
Address: Tilak Nagar, Delhi, India
Email: contact@eservconsulting.com
Phone: +91 9355510911
Website: eservconsulting.com